Last updated: 07-02-2026

These Terms & Conditions (“Terms”) constitute a legally binding agreement between Trasaga (“we”, “our”, “us”) and the user (“you”, “your”) governing your access to and use of www.trasaga.com (“Website”) and the purchase of products offered on the Website.

By accessing, browsing, or using this Website, including placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Website.

1. Eligibility to Use

You must be legally competent to enter into a binding contract under Indian law to use this Website.

If you are under the age of 18, you may use the Website and place orders only under the supervision of a parent or legal guardian, who agrees to be bound by these Terms and assumes responsibility for such transactions.

2. Account Registration

You may place orders as a guest or by creating an account.

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activities conducted through your account

We reserve the right to suspend or terminate accounts that provide false, misleading, or incomplete information.

3. Products & Pricing

All products displayed on the Website are subject to availability.

We reserve the right to:

  • Modify or discontinue products without prior notice
  • Correct pricing errors or inaccuracies
  • Cancel orders in case of incorrect pricing, stock issues, or suspected fraud

Prices are listed in Indian Rupees (INR) and are inclusive or exclusive of taxes as displayed at checkout.

4. Orders & Payments

By placing an order, you agree that:

  • You are authorised to use the selected payment method
  • Payment details provided are accurate and lawful

Payments are processed through third-party payment gateways such as Razorpay and PhonePe. We do not store your card or banking details.

An order is confirmed only after successful payment (except Cash on Delivery, where applicable).

5. Shipping & Delivery

Shipping timelines and charges are communicated at checkout or in our Shipping Policy.

While we make reasonable efforts to deliver orders on time, delays may occur due to factors beyond our control. We are not liable for such delays.

6. Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our Return & Refund Policy, available on the Website.

By placing an order, you agree to the terms outlined in that policy.

7. User Conduct

You agree not to:

  • Use the Website for unlawful or fraudulent purposes
  • Interfere with the Website’s operation or security
  • Upload or transmit harmful code, spam, or malicious content
  • Infringe intellectual property rights of Trasaga or third parties

We reserve the right to restrict or terminate access for violations of these Terms.

8. Intellectual Property

All content on the Website, including text, images, logos, designs, and trademarks, is the property of Trasaga or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

9. Electronic Communications

By using the Website, you consent to receive communications from us electronically, including order confirmations, transactional messages, and service updates via email, SMS, or other electronic means.

Such communications satisfy legal requirements for written communication under Indian law.

10. Limitation of Liability

The Website and its content are provided on an “as is” and “as available” basis.

To the maximum extent permitted under applicable law, Trasaga shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Delays or failures caused by third parties or events beyond our control

Our total liability, if any, shall not exceed the value of the order giving rise to the claim.

11. Indemnity

You agree to indemnify and hold harmless Trasaga, its owners, employees, and partners from any claims, losses, damages, or expenses arising out of:

  • Your misuse of the Website
  • Violation of these Terms
  • Breach of applicable laws or third-party rights

12. Termination

We reserve the right to suspend or terminate access to the Website or your account at any time, without notice, for violation of these Terms or applicable laws.

Termination does not affect obligations or liabilities incurred prior to termination.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

The courts of India shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms.

14. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date.

Continued use of the Website after changes constitutes acceptance of the revised Terms.

15. Grievance Redressal & Contact

If you have any questions, concerns, or complaints regarding these Terms, please contact us:

Trasaga
📧 Email: contact@trasaga.com
🌐 Website: www.trasaga.com
Ph: +919700899091

We will make reasonable efforts to resolve concerns promptly.