Last updated: 07/02/2026

This Privacy Policy is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder, as applicable, and the Digital Personal Data Protection Act, 2023. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This Privacy Policy governs the use of the website www.trasaga.com (“Website”), operated by Trasaga (“we”, “our”, “us”).

By accessing or using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

a) Information You Provide Directly

When you place an order, create an account, contact us, or interact with our Website, we may collect:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Communications with customer support

You may browse the Website without providing personal information; however, certain features (such as placing an order) require information to function.

b) Information Collected Automatically

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited, time spent, and interactions
  • Referring URLs

This information is collected in an aggregated and anonymised manner where possible.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality (cart, checkout, login)
  • Analyse website traffic and usage patterns (Google Analytics)
  • Improve marketing effectiveness and advertising performance (including Meta platforms)

We do not use cookies to collect sensitive personal data.

By continuing to use our Website, you consent to the use of cookies as described in this Privacy Policy. You may control or disable cookies through your browser settings; however, some features of the Website may not function properly if cookies are disabled.

3. Use of Information

We use the information collected to:

  • Process and fulfil orders
  • Deliver products and services
  • Communicate order updates, confirmations, and support messages
  • Improve our Website, products, and user experience
  • Conduct internal analytics and research
  • Send promotional or marketing communications, where permitted
  • Detect and prevent fraud or misuse
  • Comply with applicable laws and legal obligations

4. Disclosure to Third Parties

We do not sell your personal information.

We may share your information with trusted third parties solely for business operations, including:

  • Payment gateways (e.g., Razorpay, PhonePe)
  • Logistics and shipping partners
  • Analytics and advertising service providers (e.g., Google, Meta)
  • Technology and hosting service providers

These parties are contractually obligated to protect your information and use it only for the purposes for which it is shared.

5. Data Security

We use reasonable security practices and procedures, including technical and organisational measures, to protect your personal information against unauthorised access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal, tax, and regulatory requirements
  • Resolve disputes and enforce agreements

Upon request, personal data will be deleted or anonymised unless retention is required by law.

7. Minors and Use of the Website

This Website is intended for use by persons who are legally capable of entering into a binding contract under Indian law.

If you are under the age of 18, you may use this Website and place orders only under the supervision of a parent or legal guardian, who agrees to be bound by the terms of such transactions.

We do not knowingly collect personal information from minors without appropriate consent.

8. Your Rights

In accordance with applicable Indian laws, you have the right to:

  • Access your personal data
  • Request correction or updating of information
  • Withdraw consent where applicable
  • Request deletion of personal data, subject to legal obligations

Requests can be made using the contact details below.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the Website constitutes acceptance of the revised policy.

11. Grievance Redressal & Contact Information

If you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your personal data, please contact us:

Trasaga
📧 Email: contact@trasaga.com
🌐 Website: www.trasaga.com
Ph : +919700899091

We will make reasonable efforts to address your concerns in a timely manner.